About Pembury Tours
Since its establishment in 1996, Pembury Tours has emerged as one of the leading tour operators in South Africa. We aim always to exceed expectations and our commitment to service, together with our absolute passion for South Africa, ensures that our clients have memorable holidays.
More than anywhere in the world, successful travel in Africa requires local knowledge and experience. Pembury Tours is based in South Africa and we take pride in our intimate knowledge of the diverse regions of South Africa.
We take delight in our ability to meet the exact requirements of even the most discerning travellers, by offering each client a personalised service, starting at the planning stages and continuing throughout your time in South Africa. Our specialist tour consultants will listen to you and then, using their experience and local knowledge, will advise and guide you during the planning of your South African holiday. They will make sure you see the best this country has to offer by making optimum use of the time and budget you have available. Once your tailor-made holiday has started, your consultant will keep checks on all your arrangements to make sure they run smoothly and a Pembury Tours duty manager is never more than a phone call away – 24 hours a day.
As bulk buyers, Pembury Tours is able to pass on discounted rates on all accommodation, transport and safaris. We also do NOT place any service fee on our time and expertise in organising your tailor-made holiday.
Who is who at Pembury Tours?
A company can only be as good as its staff and at Pembury Tours we’ve got the best! Our tour consultants are intelligent and professional and, because they are well-travelled in their own right, they can identify on a personal level with your requirements and expectations. At Pembury Tours we subscribe to the philosophy that the pass mark in tourism is 100% - anything less than getting everything absolutely right is just not good enough.
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Vernon WaitIt was whilst living in London (probably on a wet, wintery November day) that I thought of returning to South Africa and starting a touring company. With a background in accounting, I can safely say that I knew absolutely nothing about the tourism industry - all that I had was a love for travel and a passion for South Africa. Having convinced my wife that we should give up our careers in the City of London and return to South Africa, we took a year out and learnt all that we could about travel and tourism. We decided early on that Pembury Tours would compete with the industry leaders by offering a personalised level of service that sets us apart in terms of our professionalism, product knowledge and passion for Africa – the three “Pembury P’s”! Apart from a reasonably informative website, we no longer need to do much marketing – we are proud to be able to say that our business is all generated from referrals. I am very pleased to have established a business in an industry with the greatest potential for job creation in South Africa. Email me direct at: vernon@pemburytours.com. |
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Susan Pattison-WaitI am one of the owners of Pembury Tours and set up the company in 1996 with my husband shortly after our return from a 6-year stay in the United Kingdom, during which time I worked in London and also did a Master’s Degree at Cambridge. My principal function at Pembury Tours is tour consulting. I enjoy the challenge of compiling a special self-drive itinerary for clients that will meet all the criteria they have given me. I also take pride in making sure that all the arrangements and reservations run smoothly once my clients’ tailor made holidays have started. My love of wildlife means that I especially enjoy working on safari itineraries but I also like drawing up itineraries that include a “bit of everything” for first-time visitors – Cape Town, beaches, game viewing, African culture and historical insight. As a mother with young children, I know the importance of finding child-friendly accommodation for family holidays. Email me direct at: susan@pemburytours.com. |
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Tammy HardingI joined Pembury Tours in 2006 as a tour consultant. Whilst living in London I loved researching and planning holidays and sightseeing trips for myself, and I am now really enjoying planning memorable tours for clients. My role at Pembury Tours is very much on the operations side and includes making reservations with various hotels and guesthouses and compiling vouchers and travel documents with maps and directions to ensure each self-drive holiday runs smoothly. I had great fun planning my own honeymoon and have researched the numerous romantic getaways available in Southern Africa, so I especially enjoy assisting honeymoon clients who would like to plan their romantic holiday-of-a-lifetime. Email me direct at: tammy@pemburytours.com. |
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Kerry RirieI have been involved in the hotel and tourism industry for 19 years. Since qualifying as a hotel manager, I have been fortunate enough to have worked in many of the best hotels and lodges in different areas of South Africa. This has given me a great local knowledge of my country. I have a lifelong dedication to travelling in Africa and, after having lived in game reserves for more than 4 years, they are still a passion for our family getaways. As a natural progression, I joined Pembury Tours as a consultant, after settling in Port Elizabeth. My responsibilities include tailor-making itineraries to suit the client’s requirements. From making the reservation, compiling the travel documents, including maps and directions, to ensuring a smooth and enjoyable holiday, I know that the perfect holiday is made up of many facets and the effective combining of these services ensures the clients their “great African vacation”. Email me direct at: kerry@pemburytours.com. |
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Catherine ComleyI joined Pembury Tours in November 2007 as the shuttle manager. I enjoy taking care of all the small details and the immense amount of organisation which comes with this job. My job is to ensure that clients enjoy a safe and pleasant journey to the many game reserves, hotels, golf courses and garden route destinations in and around the Eastern Cape. I am also able to arrange short garden route tours, day trips and city tours upon request. Whether it be a simple transfer to one of our many beautiful reserves in the Eastern Cape or a week long garden route tour, I strive to ensure that all our clients appreciate safe and memorable journeys with us. Email me direct at: shuttle@pemburytours.com. |

